SECURITY AND PRIVACY POLICY – WINE WINERY
Based on the General Data Protection Regulation (RGPD) we inform you that ADEGA VINHATEIRA is a trademark registered at the National Institute of Industrial Property (INPI) with No. 53338, belonging to the company Melo & Azevedo, lda, taxpayer No. due effects, which exclusively processes Personal Data for the following purposes:
-contracting of supply and service provision contracts.
-for issuing private and corporate billing documents.
ADEGA VINHATEIRA (hereinafter AV), will handle your data with care and confidentiality and will never share them with third parties without your explicit consent (it is not our policy to use them for marketing purposes). Furthermore, you are always authorized to view, change or delete your personal data in this company.
PERSONAL DATA PROTECTION POLICY
We inform you that as of May 25, 2018, the General Regulation on the Protection of Personal Data - Regulation No. to the protection, processing and free movement of personal data of natural persons and which applies directly to all entities that process such data, in any Member State of the European Union, namely Portugal.
AV does not have access to viewers on the website www.adegavinhateira.pt
We only have access to your data when registering one or more orders. In this Privacy Policy, we explain who we are, what purpose we give to your data, how we treat it, with whom we share it and for how long we keep it, as well as ways to get in touch with us and exercise your rights.
When visiting the site, you should carefully read our Privacy Policy, written in a clear and simple way, to facilitate its understanding and decide, freely and voluntarily, whether you wish to provide your personal data to AV either by email (and -mail), mobile-message, letter, or other means, if you subsequently make a purchase.
SCOPE
This privacy policy applies to all personal data provided for billing or contractual purposes.
RESPONSIBILITIES
Your data will be processed by AV. This company is responsible for the processing of personal data in acceptance of the General Regulation on Data Protection. You can contact AV about any issue related to this privacy policy, via email address: adegavinhateira@gmail.com and/or by mail to the address mentioned below. Or, by mobile phone +351 913852728 (Call to the national mobile network), or telephone +351 255 630403 (Call to the national fixed network), available from 10am to 12pm and from 2.30pm to 6pm (weekdays).
PURPOSES OF PROCESSING AND LEGAL BASIS
The personal data processed on the website are:
-obtained by browsing the site: IP and Device Type (see the Cookie policy we send you below);
-On the website www.adegavinhateira.pt user or customer registration is merely for billing and shipping purposes, as well as for any request for information.
Personal Data: name, your address, n. of telephone or cell phone, n. taxpayer, e-mail address, are requested with your consent for the legal formalities of contracting and invoicing.
Why do we need your information?
Personal data are only processed for specific, explicit and legitimate purposes. Whenever personal data are collected, they are intended exclusively for the purposes expressly identified at the time of collection. We list here the main purposes that justify the collection of personal data by AV, which will process your personal data, manually and/or automatically, for the following purposes:
Client management:
-Personal Data is necessary for the conclusion and execution of contracts for the supply and provision of services, as well as for processing and information on the status of orders and communication with customers, for processing requests for information and any complaints. Providing the information requested within the scope of the Customer's registration is mandatory, without which it is not possible to proceed with the above purposes.
-Marketing: AV does not have a policy of using promotional marketing campaigns. Occasionally, you may publish launch articles on social networks authorized for this purpose, as well as by email. However, if the customer gives his express consent when creating or changing his registration and requests the sending of information about certain products/articles, AV may process his data to send him news, campaigns, offers, through any communication channel, namely mediathe use of email, SMS, Whatsapp, or other forms of automatic calling.
-However, if at any time you wish to revoke your consent to the processing of personal data for the purposes of direct marketing, you can do so at any time, as follows: Contact the Customer Support team, via email address: adegavinhateira@ gmail.com or through the data mentioned above.
AV does not carry out profiling based on information related to the purchase history of its customers.
RETENTION PERIOD
We keep your data only for the period that is necessary to pursue or complete the purposes of the treatment for which they are intended, in compliance with the maximum periods necessary to comply with contractual, legal or regulatory obligations.
As a general rule, and when there is a contract that legitimizes the processing of your data, AV will keep such data as long as such contractual relationship is maintained. Other circumstances exist, such as compliance with legal or regulatory obligations (for example, for the purposes of compliance with tax obligations, personal data relating to billing must be kept for a maximum period of ten years from the date of purchase of the product/article) , as well as pending legal proceedings, which may legitimize your data being kept for a longer period of time.
At the end of the retention period, the AV will delete said data.
CONSENT
By consenting to this Privacy Policy, you are giving permission to process your personal data specifically for the identified and selected purposes. If consent is legally necessary for the processing of personal data, the data subject has the right to withdraw their consent at any time, although this right does not compromise the lawfulness of the treatment carried out based on the previously given consent nor the subsequent treatment. of the same data, based on another legal basis, such as compliance with the contract or the legal obligation to which the AV is subject.
To revoke your consent, you can contact us by letter, telephone or email address (data detailed above).
DATA TRANSMISSION
AV may communicate users' personal data to third parties that are AV's service providers, namely companies involved in the process and management of orders, transport, storage, bank branches. These companies are provided with only the personal data necessary for the provision of the service in question and these entities undertake to treat said personal data solely and exclusively for the fulfillment of the purposes indicated above.
In accordance with the law, we are obliged to provide customer data to entities that include national and international public bodies and private entities for the purposes of complying with legal or regulatory, contractual obligations or functions of public interest that are authorized to do so. Your data may also be accessed by AV service providers, considered necessary for the execution of the purposes described above, namely with regard to information security and archiving services. AV guarantees that it only resorts to service providers that present the guarantees of execution of technical and organizational measures necessary and adequate to protect your personal data.
SUBCONTRACTORS
We inform you that AV, within the scope of its activities and attributions, is responsible for the collection and processing of personal data, which are processed and stored in an automated and non-automated way. However, the processing of our customers' data may be carried out by a suitable service provider, hired by AV. Said service provider will exclusively treat the data for the purposes established by AV and in compliance with the instructions issued by it, strictly complying with the legal rules on protection of personal data, information security and other applicable rules.
INTERNATIONAL DATA TRANSFERS
AV will process the user's data within the European Economic Area (EEA), so it does not plan to carry out any international transfer of data.
USER RIGHTS
At any time, while AV has or processes personal data, all customers may, at any time and free of charge, exercise the following rights:
Right of access: right that allows you to obtain information regarding the processing of your data and its characteristics (namely the type of data, the purpose of the treatment, to whom your data can be communicated, retention periods and which data you have to provide obligatorily or optionally).
Right of rectification: right that allows you to request the rectification of your data, requiring them to beam accurate and current, for example, when you consider them to be incomplete or out of date.
Right to delete data or “Right to be forgotten”: right that allows you to request the deletion of your data, when you consider that there are no valid grounds for data retention and provided that there is no other valid ground that legitimizes such treatment (such as performance of a contract or compliance with a legal or regulatory obligation).
Right to Limitation: right that allows you to suspend processing or limit processing to certain categories of data or purposes.
Right to Portability: right through which you can request the sending of your data, in a digital and commonly used format, which allows the reuse of such data. Alternatively, you may request the transmission of your data to another entity that becomes responsible for processing your data.
Right of Opposition: right that allows you to oppose certain purposes and provided that there are no legitimate interests that prevail over your interests. One of the examples of this right concerns opposition to direct marketing purposes (marketing).
Right to Withdraw Consent: right that allows you to withdraw your consent, but which can only be exercised when your consent is the only condition of legitimacy.
How can you exercise your rights?
All the rights described above may be exercised, with the limitations provided for in the applicable legislation, you may send questions related to the processing of your data, upon written request, directly to the Data Protection Officer (or Data Protection Officer) through the address email adegavinhateira@gmail.com Mobile +351 913852728, or by registered letter to the postal address:
WINE CELLAR
Av. S. Miguel
Ed. Azevedo n. 652
Termas S. Vicente
4575-302 Penafiel
Porto, Portugal
Or yet,
Submit any claim to the National Control Authority.
If you wish to make a complaint about the way your personal data is being processed by AV or the way your complaint has been handled, you have the right to file a complaint directly with the supervisory authority and/or the AV.
Control Authority contacts:
National Data Protection Commission – CNPD, Rua de São Bento, n.º 148, 3º, 1200-821 Lisboa, Tel: 351 213928400 (Call to the national fixed network), Fax: +351 213976832 (Call to the fixed network national), email: geral@cnpd.pt.
MANDATORY NATURE OF THE REQUESTED DATA
For billing and contracting purposes, we inform you that the data is mandatory. Without the data, it will not be possible to complete documents to fulfill the established purpose. As such, if the User/Viewer does not provide them, AV will not be able to comply with his request.
AUTOMATED DECISIONS
Within the scope of its activities and attributions, AV is the entity responsible for the collection and processing of personal data, which are processed and stored in an automated and non-automated manner.
PERSONAL DATA PROTECTION MEASURES
AV applies several appropriate technical and organizational measures to protect personal data, including the use of secure servers, firewalls, encryption of application and communication data.
USE OF "COOKIES"
Cookie Policy
What are cookies?
Cookies are small text files with relevant information that is downloaded by your access device (computer, mobile phone/smartphone or tablet), through the internet browser (browser), when a website is visited by the user, being used to store information about user visits.
Cookies, depending on how long the user remains on the page, can be classified as session or permanent cookies. The first type of cookies expires when the user closes the browser. The second type of cookies expires when their purpose has been completed or when they are manually turned off.
What kind of cookies are there?
There are two groups of cookies that can be used:
Permanent cookies - these are cookies that are stored at the browser level on the access equipment (computer, mobile phone/smartphone or tablet) and which are used whenever you visit one of MN's websites again They are generally used to direct navigation to the interests of the user, allowing to provide a more personalized service.
Session cookies - these are temporary cookies that remain in the browser's cookie file until you leave the website. The information obtained by these cookies is used to analyze traffic patterns on the web, allowing us to identify problems and provide a better browsing experience.
For what purposes do we use Cookies?
Strictly necessary cookies - Allow navigation on the website and use of applications, as well asaccess secure areas of the website. Without these cookies, the required services cannot be provided.
Analytical cookies - They are used anonymously for the purpose of creating and analyzing statistics, in order to improve the functioning of the website.
Functionality cookies - They save user preferences regarding the use of the website, so that it is not necessary to reconfigure the website each time you visit it.
Third-party cookies - Measure the success of applications and the effectiveness of third-party advertising. They can also be used to customize a widget with user data.
Advertising cookies - They direct advertising according to the interests of each user, in order to direct advertising campaigns taking into account the tastes of users, and, in addition, limit the number of times the ad is seen, helping to measure the advertising effectiveness and the success of the website organization.
The website www.adegavinhateira.pt uses cookies to collect statistical information, in order to analyze the functioning of the website and the users' browsing experience, and to evaluate the effectiveness of the products displayed on the website.
Disable the use of cookies:
All browsers allow the user to accept, refuse or delete cookies by selecting the appropriate settings in their browser. Thus, users can deactivate the use of cookies on the www.adegavinhateira.pt website at any time by modifying their browser settings.
However, it is important to point out that deactivating cookies may prevent some web services from working properly, affecting, in whole or in part, navigation.
CHANGES TO THE PRIVACY POLICY
Occasionally, and whenever necessary, AV will update this Privacy Policy. We ask that you periodically review this document to stay current.
The purpose of this communication is to let you know that, regarding the processing of personal data, AV complies with the provisions of the data protection legislation in force at any time, namely those resulting from the aforementioned Regulation. We have taken the necessary technical and organizational measures to comply with the Regulation, ensuring that the processing of personal data is lawful, fair, transparent and limited to the authorized purposes described above.
accept the differences
We respect equality, whether of gender, race, color, sexual orientation, ethnic origin or religion. If any comments appear that are considered inappropriate and insolent in any means of communication (email, sms, whatsapp, Facebook, telephone, cell phone, etc…) we will immediately delete and block the profile and that person will not be able to shop at AV.
We have adopted the measures we deem appropriate to ensure the accuracy, integrity and confidentiality of personal data, as well as all other rights.
All images used in our brand, and those of our partners are exclusive and copyrighted. They cannot be used without our written consent.
Changes may occur without prior notice.
Last update: 06/30/2023